V. Zen will save you money that MTSOs (agencies) can’t

A.     Zen does not require exclusive contracts

We do not demand to do all of the dictation generated; we are willing to provide transcription services as needed.   Zen is willing to assist temporarily at the hospital in an emergency situation, assist remotely (from our office) when needed, or provide overflow services regularly remotely.  Using ZenTranscription can actually benefit local communities as it does not need to require multi-year, exclusive contracts, precluding competition.

B.     Zen can help hospitals create efficient transcription systems

We learned many years ago that while doing unplanned and virtually manual medical transcription, there is usually TOO MUCH work, rather than a shortage, which is why we place great importance on doing the work smarter, not harder.  Zen also demonstrates that when work is done directly by local transcriptionists, not outsourced to MTSOs, productivity can be increased and turnaround time decreased.   MTSOs don’t place a high priority on developing productivity per transcriptionist and thus can’t instruct the hospitals in cost savings that Zen can.  Zen is not owned by a MBA, but by a medical transcriptionist, who has experience working for large services as well as local hospitals  and believes working conditions and job security are enhanced by using transcription systems that allow the transcriber to be more productive.  We consult with hospitals to show them how to use the same shortcuts as transcriptionists who work for medical transcription services.

C.     Zen Transcription can decrease the cost of transcription AND increase productivity.

Recent government funding limitations have  reduced hospital reimbursement while medical technology procedures  continue to rise.  Hospitals routinely generate large amounts of dictation while seeing patients.  This necessary function should be controlled by the hospital, instead of paying a high price for the convenience of outsourcing.   Outsourcing to an agency is a unneccessary expense to the hospital, because the work gets done by the transcriptionists, who could be working for the hospital directly.  Hospitals can eliminate the middle man and set up efficient systems to produce transcription at a lower cost than the larger MTSOs.  This also generates benefits to the local community (instead of other states or countries).

D.     Zen believes its business is INCREASED by showing hospitals how to set up efficient systems.

We have worked for hospitals in the past and when the transcription departments set up their transcription in a productive way, the hospital personnel often need assistance.  For example, it is time consuming to compile and organize standard document libraries and online reference files for the typists.   Zen can also save the hospitals time by providing glossary editing, as when using large glossaries, it is important that the abbreviations be consistent.  Zen can facilitate the production of a comprehensive system with a virtually unlimited number of abbreviations or a smaller hospital standardized glossary containing large numbers of medical AND English terms.

E.    Smart transcription is more economical than voice recognition.

Medical transcription can still be done cheaper by individuals telecommuting from home compared to the cost of voice recognition, when one adds the expense of a U.S. editor and/or QA personnel to review/edit such reports.

Zen Transcription is more affordable than the ultraexpensive voice recognition transcription, which requires extremely powerful computer hardware and expensive software,  AND requiring a human being proofread the computer generated report to correct the computer’s inevitable mistakes.   When done in a “smart” manner (the transcriptionist is given all the relevant templates, shorthand glossaries and helpful computer references they need), human typists can do transcription very quickly, with no additional editing required.

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